What is CustomerLogic™?
CustomerLogic™ is an Epitome product focused on the continuous improvement of the customer experience. This technique integrates quantitative and qualitative data to help you build lasting relationships with valuable customers.
Discover Your Customers
First we help you to discover and understand your customers with quantitative segmentation based on cutting-edge intelligence about current, former and potential customers. With information about the attitudes, behaviors and demographics of your target in hand, you can tailor marketing and selling strategies to optimize your sales cycle and get the most bang for your marketing buck.
Strengthen Your Relationships
Once you identify and engage with your customers, the key to continuing success is keeping them happy. We will help you develop an effective engagement model to guide your interactions with customers. Our process combines internal performance metrics and customer touch point analysis, built upon all interactions between the company and its customers.